How can we help you?

Get support for SONA Nailcare. We're here to help with product scanning, nail analysis, and any questions you have.

Contact Support

Send us a message and we'll get back to you within 24 hours

Send us a message

We'll respond within 24 hours

✓ Your message has been sent! We'll get back to you within 24 hours.

Other ways to reach us

Email Support

admin@sonanailcare.com

Response within 24 hours

App Support

Settings → Help & Support

Built-in help center

Frequently Asked Questions

Quick answers to common questions

How do I scan nail products? +
Open the app, tap the scan button, and point your camera at any nail product. Our AI will instantly analyze ingredients and provide safety ratings.
How accurate is the product analysis? +
Our AI is trained on extensive ingredient databases and dermatological research. While highly accurate, always consult healthcare professionals for medical concerns.
Is my scan data private? +
Yes, we use industry-standard encryption and never share your personal data with third parties. Your privacy is our priority.
Can I use SONA without a subscription? +
You can try basic product scanning for free, but advanced analysis and personalized recommendations require a subscription.
What devices are supported? +
SONA is available on iOS and Android devices. We recommend devices with good cameras for optimal scanning results.
How do I cancel my subscription? +
You can cancel anytime through your device's subscription settings in the App Store or Google Play Store.